3. If your "Destination Web Server" doesn't appear in the Publish window (it won't the first time you publish to our server)
CHOOSE "More Webs" and type the location of the web to publish to. Hit return.
IMPORTANT: Use www.yourdomain.com as the Destination Web Server to publish to our server.
Leave the "Destination Web Name" BLANK.

4. You will be asked for your USERNAME and PASSWORD. This is your domain's
USERNAME and your FrontPage PASSWORD (which may be different than your regular telnet/ftp/POP password). If you're not sure what it is or if you aren't allowed past this point, you'll need to contact us for a new FP password.

5. You can watch the progression of the upload by looking at the bottom left corner of FP Explorer.

Opening an Existing Web
1. Open FP Explorer and choose File > Open Front Page Web.
2. You can now choose to open a previously created web on your PC or your web on our server.
3. Highlight the appropriate web or type in the web address (www.yourdomain.com) and click OK.
4. Enter your USERNAME and FP PASSWORD if required.
5. Make modifications and recalculate links if needed. (See FP help docs for info on when it's necessary to recalculate links.

FTP or telnet to your site and remove the "service.lck" file in /www/_vti_pvt. This usually happens when an FP session is interrupted before completion.

This difficulty arises when the uploading link times out in the process of copying the web to our server. The only suggestion Microsoft has offered so far is to break the main web into a group of sub webs on your PC, then upload these individually. If this problem persists for you, please contact support.

We often see this error being reported even when the extensions have been installed. If you get this error, please contact support and we'll make sure the extensions are installed and repair them if necessary.

The extensions are easily corrupted. Please use only FP Explorer to update your web site on the server, not FTP.

This will happen when the "Destination Web Name" is filled in when publishing to our server. This box should be left blank. If you put any other name in this box it will create a subdirectory off of your root web and copy all of your files into it. Your site will exist under a subdirectory instead of at the top level /www where it should be.

These problems are generally due to incorrect permissions on either the directory, file(s) or cgi script(s) that are associated with them. Please don't change the permissions of your files or directories unless you have a specific reason for doing so and you know what effect it will have on your site.

The call to a cgi script using the Secure Server must not be within a webbot. Use a normal cgi call in your html script for Secure Server calls.

The /www directory must be world readable AND you need to recalculate links BEFORE publishing (or after editing directly on the server). If it still doesn't work: FTP to the server and go to the /www/_vti_txt/default.wti directory. Delete any files that begin with "ALL." Don't delete any other files. Then using Windows Explorer, do the same thing on your PC. Recalculate links, test locally with your browser and publish.

The "Default Document" of your web is automatically renamed by the server to what is required by the configuration of the server. For example, if you've named the main page "index.html", it may be renamed "default.html". Just check the links to your main page to make sure they refer to it the same way.

If you are using FrontPage, you should NEVER use regular FTP to upload your files. This will damage the extensions. Stick with one or the other all the time.