A Division of CGS Infotech Ltd
www.cgsinfotechltd.com


Troubleshooting Common Problems with FrontPage 2000
FTP
CGI-BIN
Troubleshooting CGI Problems
Pre-Installed CGI Script
Addons
Wusage
Real Audio/Video
Majordomo
Quick Search :
                Get there fast
 

BASICS :

1.

How do I access my Emails ?

2.

What would be the incoming pop3 server and outgoing mail (smtp) server for my pop3?

3.

How do I create Email Aliases?

4.

I have some mails in my pop3 account but when trying to download it keeps on asking for the password again & again?

5.

What is a Monster Mail?

6.

How do I redirect my emails to another location?

7.

How do I set up an Autoresponder for my emails?

8.

Telnet is not working for our domains?

9.

How do I get Telnet Access?

10.

How do I check server space usage?

11.

Setting up and Customizing Your Own "404 - File Not Found" Error Page

1.

How do I access my Emails ?

Creating separate POP e-mail boxes for different e-mail accounts is a good way to keep e-mail separate between departments or personnel. POP boxes are currently the prominent type of e-mail boxes in use on the Internet and can be accessed with most major e-mail programs such as Outlook Express.

A.

Creating and Configuring POP Accounts ?

POP accounts can be created only for specific e-mail addresses. For example, e-mail addressed to specifically sales@youractualdomain.com could be held in a private POP mailbox accessible with a unique popID and password.

B.

How to Configure Your E-mail Program:

Microsoft Outlook Express :

This page describes how to configure Outlook Express to access your POP e-mail box.

1. Select Accounts... from the Tools pull-down menu.

2. You will see a listing of all the different accounts that you have Outlook Express ....configured to use. Click on Add... and select Mail... to add a new e-mail account.

3. From here out the Account Wizard will guide you. We won't cover each of the ...steps in our instructions, but the important information is below:

E-mail address:

@yourdomain.com

Type of mail server:

POP3

Incoming Mail:

yourdomain.com

Outgoing Mail:

Enter the SMTP server provided by your ISP. UNIX hosting users may enter smtp.yourdomain.com

POP account name:

. pop ID

Password:

Your password.

2.

What would be the incoming pop3 server and outgoing mail (smtp) server for my pop3?

The Incoming Mail Server: - domain.com
The Outgoing Mail Server: - The ISP you use.

3.

How do I create Email Aliases?

Login to the domain through secureCRT for which you want create aliases.

Give the Login & Passwd.

Then next to $ sign type "pico. redirect" press enter.

A window would open, then do the following as below: -
(suppose u want to create aliases such as radha, krishna etc… for the domain geeta.com redirecting to meera@hotmail.com)

radha meera@hotmail.com
krishna meera@hotmail.com

default login@domain.com
Then press "ctrl + x" to save the changes.

4.

I have some mails in my pop3 account but when trying to download it keeps on asking for the password again & again?

This may be because there must be a bigger mail then the allotted space to the pop3. Send mail to linuxsupport@cyberwebglobal.com to delete the mail, which is creating the problem, & also specify an email address where you would like to forward your mails.

5.

What is a Monster Mail?

The sophisticated mailing system called MonsterMail(tm) is included as part of your service. In addition to being able to have nearly unlimited infobots by simply adding text files to a directory, you can also redirect mail for everyone in your domain by simply modifying a plain text file.

6.

How do I redirect my emails to another location?

There is a file in your home (root) directory called. redirect. This file can be edited and reuploaded. Just make sure that each of your redirects is on its own line, with a space between the name and where you want it directed to. Don't add empty lines between entries, and make sure the file is saved in text (ASCII) format, and uploaded in text (not binary) format. When you download it to your hard drive, you will see that it already has a one-line entry that looks like this:

default yourdomain@yourdomain.com

This line must be left as is, otherwise your POP email accounts could get messed up. But suppose you want all email for your domain to go to your already existing POP account somewhere else. You would then change your. redirect file to look like this:

default yourdomain@yourdomain.com
yourdomain existingaddress@somewhereelse.com

If you want to redirect other names in your domain to other people, you could make the file look like this, as an example:

default yourdomain@yourdomain.com
Fred 73452.452@compuserve.com
info goddess@afterlife.com

This would redirect mail for fred@yourdomain.com to 73452.452@compuserve.com, info@yourdomain.com to goddess@afterlife.com, and all other email in your domain would go to yourdomain@yourdomain.com.

The benefit of PlusMail redirects is that you don't need a separate POP account for each email address you want to use in your domain. You can put in your webpages, "Send email to help@yourdomain.com" without the need to create a separate entry in the. redirect file because ALL email goes by default to yourdomain@yourdomain.com, unless "help" is specified to go somewhere else!

Multiple redirection is possible. For instance if you want email to go to two addresses at the same time, enter the different emails with no space and a comma to separate them. You can have upto 4 email address to cc:...they must be listed on the same line though. For example:

Help beavis@aol.com, butthead@prodigy.net

Email redirects can be used in conjunction with autoresponders to return an error message to people sending emails to invalid email addresses on your domain. This autoresponder could send back an error message like "Oops, you reached an invalid address, please try again." See "Simple Autoresponders" for how to implement this.

7.

How do I set up an Autoresponder for my emails?

An autoresponder is a simple way of setting up an email address, which will return a message automatically when someone sends email to it. Here are the instructions for setting this up.

In your root (home) directory, there is a directory called infobots. Set up a welcome message in this directory -- you can name it anything you like, but for our example we'll call it info. Don't call it info.txt -- just name it plain info with no file extension. The text for the welcome message could say:

"Thank you for requesting more information about our webpage design package. We have several design packages to choose from. Here are our prices..."

Now, whenever someone sends email to: info@yourdomain.com they will automatically receive that text email message to whatever email address they specified as their return-to address. It's as simple as that. Don't set up a redirect in your. redirect file for this.

You can have as many autoresponders as you want. Just save them all in the infobots directory and give them each a unique name of anything with between 3-16 characters long.

8.

Telnet is not working for our domains?

Please visit the following links to download the software as good as Telnet. As the port on which Telnet runs has been blocked from the server end to Virus problem.

a) http://www.vandyke.com/products/securecrt/
b) www.zdnetindia.com

9.

How do I get Telnet Access?

A telnet account is just another name for Unix/Linux userid. When you sign up with us, you get a userid and password. You may ask for more than one such userid. Each telnet account for your domain has its own separate home directory, but shares the same www and FTP directories.You need a telnet program to access your telnet account. Simply put in yourdomain.com as the host, and connect to the server. When you are connected, you will be prompted for your userid and password.

Some of the programs available at the shell prompt are:

· mail - a primitive email program
· pine - a more powerful email program
· ftp - to FTP onto other sites
· telnet - to telnet to other sites
· pico - an easy to use text editor
· vi - a not so easy to use (but standard) text editor
· lynx - a text-based world wide web browser.

In general, it's a pretty complete POSIX environment. You access these programs by typing in their names and then following commands relevant to each program. If you need help with any of the programs, at the shell prompt, type man and the name of the program to get instructions for that program online. If your problem does not know the name of the program, try apropos subject (i.e. apropos mail). It is important to remember that Unix is case-sensitive, and that "Index.htm" is not the same as "index.htm."

Note:

If you experience problems with your telnet program when accessing the above programs you will need to make an entry in your login directories. bash_profile file. Just add the following to the last line export TERM=vt100. This will allow you to access all shell programs properly.

10.

How do I check server space usage?

You can find out how much space is in use by the www files for your domain by using Telnet to log into your account and then from the Unix prompt, typing the following:

du -s /www/htdocs/yourdomain

This will give you a report back of the number of kilobytes (k) all files in your www directory add up to.

If you have an anonymous FTP area, also check:

du -s ~ftp/yourdomain.com

To check how much space files in your home directory, are using, type:

du -s $HOME

Adding up the results from all three of these commands will give you the total amount of space you are using, but a simpler way of checking all three directories is to type:

du * www/* anonftp/* -c

You will then see a space report for each directory (-a to see for each file) and at the end, a total.

   
11. Setting up and Customizing Your Own "404 - File Not Found" Error Page
  A file already exists in the www directory of your server. Its called missing.html. You can edit it to your liking, or create your own. As long as its called missing.html and it's in your root www directory, the server will display it whenever someone tries to access a page on your domain that does not exist.
 
About Us Web Hosting Plans Customer Cre - Tutorials Contact Us Control Panel Demo

W
EB-SERVICES PROVIDED BY CYBERWEB  GLOBAL SERVICES- A  PART OF TRADE ISHA  NETWORK